:root{--brand-a:#1ea6ff;--brand-b:#2f55ff;--brand-c:#7d3af7;--brand:linear-gradient(120deg,var(--brand-a),var(--brand-b) 50%,var(--brand-c));--bg:#0b0e17;--bg-2:#10141f;--bg-3:#161b29;--bg-4:#1d2333;--fg:#e9ecf4;--fg-2:#a8b0c4;--fg-3:#6f7890;--line:rgba(255,255,255,.08);--line-2:rgba(255,255,255,.14);--accent:#6d7cff;--accent-fg:#ffffff;--ok:#2bc0b4;--warn:#e7b054;--danger:#ef5d8f;--caller:#2ec1ff;--ai:#8f7bff;--staff:#e06bd0;--shadow:0 10px 30px rgba(0,0,0,.35);--glow:0 0 0 1px rgba(109,124,255,.35),0 0 24px rgba(47,85,255,.25);--radius:12px;--radius-s:8px;color-scheme:dark;--font:"Inter","Hiragino Sans","Hiragino Kaku Gothic ProN","Noto Sans JP","Yu Gothic UI",system-ui,sans-serif;--mono:"JetBrains Mono","SF Mono",ui-monospace,Menlo,Consolas,monospace}@media (prefers-color-scheme:light){:root:not([data-theme=dark]){color-scheme:light;--bg:#f5f6fa;--bg-2:#ffffff;--bg-3:#f0f2f8;--bg-4:#e6e9f2;--fg:#141a2b;--fg-2:#4b5468;--fg-3:#8a92a6;--line:rgba(20,26,43,.08);--line-2:rgba(20,26,43,.16);--accent:#3a4fe0;--shadow:0 10px 30px rgba(20,26,43,.08);--glow:0 0 0 1px rgba(58,79,224,.25),0 0 20px rgba(58,79,224,.15);--caller:#0a8fd6;--ai:#5a3fe0;--staff:#b23fb0}}:root[data-theme=light]{color-scheme:light;--bg:#f5f6fa;--bg-2:#ffffff;--bg-3:#f0f2f8;--bg-4:#e6e9f2;--fg:#141a2b;--fg-2:#4b5468;--fg-3:#8a92a6;--line:rgba(20,26,43,.08);--line-2:rgba(20,26,43,.16);--accent:#3a4fe0;--shadow:0 10px 30px rgba(20,26,43,.08);--glow:0 0 0 1px rgba(58,79,224,.25),0 0 20px rgba(58,79,224,.15);--caller:#0a8fd6;--ai:#5a3fe0;--staff:#b23fb0}*{box-sizing:border-box}body{margin:0;color:var(--fg);background:var(--bg);font-family:var(--font);font-size:14px;line-height:1.65;-webkit-font-smoothing:antialiased}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline;text-underline-offset:3px}code{font-family:var(--mono);font-size:.85em}::selection{background:rgba(47,85,255,.4)}.shell{display:grid;grid-template-columns:232px 1fr;min-height:100vh}.side{position:-webkit-sticky;position:sticky;top:0;height:100vh;display:flex;flex-direction:column;background:var(--bg-2);border-right:1px solid var(--line);padding:18px 14px}.side:before{content:"";position:absolute;left:0;right:0;top:0;height:2px;background:var(--brand)}.brand{display:flex;align-items:center;gap:10px;padding:6px 8px 18px;color:var(--fg)}.brand:hover{text-decoration:none}.brand img{width:40px;height:auto;flex:none}.brand .name{font-weight:700;letter-spacing:.06em;font-size:15px}.brand .env{margin-left:auto;font-family:var(--mono);font-size:10px;letter-spacing:.08em;color:var(--fg-3);border:1px solid var(--line-2);padding:1px 6px;border-radius:999px}.nav{flex-direction:column;gap:2px}.nav,.nav a{display:flex}.nav a{align-items:center;gap:10px;padding:8px 10px;border-radius:var(--radius-s);color:var(--fg-2);font-weight:500;border:1px solid transparent}.nav a svg{width:16px;height:16px;opacity:.8}.nav a:hover{text-decoration:none}.nav a.active,.nav a:hover{background:var(--bg-3);color:var(--fg)}.nav a.active{border-color:var(--line);box-shadow:inset 2px 0 0 var(--brand-a)}.nav .sep{height:1px;background:var(--line);margin:10px 6px}.side-foot{margin-top:auto;padding:10px 8px 0;border-top:1px solid var(--line);font-size:12px;color:var(--fg-2)}.side-foot .tenant{font-weight:600;color:var(--fg)}.side-foot .role{display:inline-block;margin-top:2px}.side-foot .who{margin-top:8px;display:flex;flex-direction:column;gap:2px}.side-foot code{-webkit-user-select:all;-moz-user-select:all;user-select:all;color:var(--fg-3);font-size:10.5px;word-break:break-all}.side-foot .logout{margin-top:8px;display:inline-block;color:var(--fg-3)}.main-col{min-width:0}main{padding:28px 36px 60px;max-width:1180px}h2{font-size:20px;margin:0 0 16px;font-weight:700;letter-spacing:-.01em}h3{font-size:14px;margin:22px 0 10px;color:var(--fg-2);font-weight:600;text-transform:none;letter-spacing:.02em}.page-head{display:flex;align-items:baseline;gap:14px;margin-bottom:18px;flex-wrap:wrap}.page-head h2{margin:0}.page-head .count{font-family:var(--mono);color:var(--fg-3);font-size:13px}.page-head .lead{color:var(--fg-2);width:100%;margin:0}.crumb{font-size:12.5px;margin:0 0 8px}.crumb,.crumb a{color:var(--fg-3)}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));grid-gap:12px;gap:12px;margin:0 0 22px}.stat{background:var(--bg-2);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px;position:relative;overflow:hidden}.stat:after{content:"";position:absolute;left:0;bottom:0;height:2px;width:100%;background:var(--brand);opacity:.55}.stat .k{font-size:12px;color:var(--fg-3)}.stat .v{font-size:24px;font-weight:700;letter-spacing:-.02em;margin-top:2px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.stat .v small{font-size:12px;color:var(--fg-3);font-weight:500;margin-left:4px}.card{background:var(--bg-2);border:1px solid var(--line);border-radius:var(--radius);padding:18px 20px;margin:14px 0}.card h3{margin-top:0}.glow{box-shadow:var(--glow)}.table-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:var(--radius);background:var(--bg-2)}table{border-collapse:collapse;width:100%}td,th{text-align:left;padding:10px 14px;border-bottom:1px solid var(--line);vertical-align:top}thead th{font-weight:600;color:var(--fg-3);font-size:11.5px;letter-spacing:.06em;text-transform:uppercase;white-space:nowrap;background:var(--bg-3)}tbody tr:last-child td{border-bottom:0}tbody tr:hover td{background:color-mix(in srgb,var(--fg) 3%,transparent)}.num,td.num{font-feature-settings:"tnum";font-variant-numeric:tabular-nums;font-family:var(--mono);font-size:12.5px}.muted{color:var(--fg-3)}.caller-name,.dim{color:var(--fg-2)}.caller-name{margin-top:3px;font-size:12.5px}td.topic{max-width:32ch;min-width:14ch}.clamp2{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;line-clamp:2;overflow:hidden;font-size:12.5px;line-height:1.5}a.btn-link{display:inline-block;padding:4px 10px;border-radius:8px;border:1px solid var(--line-2);background:transparent;color:var(--fg-2);font-size:12px;font-weight:500;text-decoration:none;white-space:nowrap}a.btn-link:hover{background:var(--bg-4);color:var(--fg)}.back-row{margin:0 0 10px}ul.plain{margin:0 0 8px;padding-left:18px}ul.plain li{margin:4px 0}.badge,.tag{display:inline-flex;align-items:center;gap:6px;padding:2px 9px;border-radius:999px;font-size:11.5px;font-weight:600;letter-spacing:.02em;border:1px solid var(--line-2);color:var(--fg-2);white-space:nowrap}.tag:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor;opacity:.9}.tag.ok{color:var(--ok);border-color:rgba(43,192,180,.35);background:rgba(43,192,180,.08)}.tag.warn{color:var(--warn);border-color:rgba(231,176,84,.35);background:rgba(231,176,84,.08)}.tag.danger{color:var(--danger);border-color:rgba(239,93,143,.35);background:rgba(239,93,143,.08)}.tag.info{color:var(--ai);border-color:rgba(154,140,245,.35);background:rgba(154,140,245,.08)}.badge{font-size:10.5px;padding:1px 7px;margin-left:6px;color:var(--fg-3)}.badge.brand{border-color:transparent;background:var(--brand);color:#fff}.transcript{display:flex;flex-direction:column;gap:10px;margin:4px 0 8px}.turn{display:grid;grid-template-columns:64px 1fr;grid-gap:12px;gap:12px;align-items:start}.turn .who{font-size:11px;font-weight:600;letter-spacing:.06em;padding-top:9px;color:var(--fg-3);text-align:right}.turn .bubble{background:var(--bg-2);border-radius:14px;padding:9px 13px;max-width:760px;border:1px solid var(--line);border-left:3px solid var(--line-2)}.turn.caller .who{color:var(--caller)}.turn.caller .bubble{border-left-color:var(--caller)}.turn.ai .who{color:var(--ai)}.turn.ai .bubble{border-left-color:var(--ai)}.turn.operator .who{color:var(--staff)}.turn.operator .bubble{border-left-color:var(--staff)}.meta{display:flex;flex-wrap:wrap;gap:8px 14px;color:var(--fg-2);font-size:13px;margin:0 0 18px}.meta span{display:inline-flex;gap:6px;align-items:center}.meta .k{color:var(--fg-3);font-size:11.5px}input[type=email],input[type=text],select,textarea{width:100%;font:inherit;color:var(--fg);padding:8px 11px;border:1px solid var(--line-2);border-radius:var(--radius-s);background:var(--bg-3);outline:none;transition:box-shadow .15s,border-color .15s}input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:var(--glow)}input::placeholder,textarea::placeholder{color:var(--fg-3)}select{-webkit-appearance:none;-moz-appearance:none;appearance:none;padding-right:30px;background-image:linear-gradient(45deg,transparent 50%,var(--fg-3) 50%),linear-gradient(135deg,var(--fg-3) 50%,transparent 50%);background-position:calc(100% - 16px) 55%,calc(100% - 11px) 55%;background-size:5px 5px;background-repeat:no-repeat}button{font:inherit;font-weight:600;padding:8px 14px;border:1px solid var(--line-2);border-radius:var(--radius-s);background:var(--bg-3);color:var(--fg);cursor:pointer;transition:background .15s,box-shadow .15s,transform .05s}button:hover{background:var(--bg-4)}button:active{transform:translateY(1px)}button.primary{background:var(--brand);border-color:transparent;color:var(--accent-fg)}button.primary:hover{filter:brightness(1.08);box-shadow:var(--glow)}button.small{font-size:12px;padding:4px 10px;font-weight:500}button.ghost{background:transparent}button.danger{color:var(--danger)}button:disabled{opacity:.55;cursor:default}.row,form.row{display:flex;gap:10px;align-items:flex-end;flex-wrap:wrap;margin:0}.row label{display:flex;flex-direction:column;gap:4px;font-size:12px;color:var(--fg-2);min-width:200px}.inline{display:inline-flex;gap:6px;align-items:center}.inline select{width:auto;padding:4px 28px 4px 8px;font-size:12.5px}.field{margin:0 0 10px}.segmented{display:inline-flex;border:1px solid var(--line-2);border-radius:999px;padding:2px;margin:0 0 16px;background:var(--bg-2)}.segmented a{padding:4px 14px;border-radius:999px;color:var(--fg-2);font-size:12.5px;font-weight:500}.segmented a.active{background:var(--bg-4);color:var(--fg)}.segmented a:hover{text-decoration:none;color:var(--fg)}.empty{color:var(--fg-3);padding:28px 0;text-align:center;border:1px dashed var(--line-2);border-radius:var(--radius)}.error{color:var(--danger);border:1px solid rgba(239,93,143,.35);border-radius:var(--radius-s);background:rgba(239,93,143,.07)}.error,.notice{padding:12px 14px}.notice{background:rgba(47,85,255,.09);border:1px solid rgba(47,85,255,.35);border-radius:var(--radius-s);margin-top:12px}code.token{display:block;word-break:break-all;-webkit-user-select:all;-moz-user-select:all;user-select:all;background:var(--bg);padding:10px 12px;border:1px dashed var(--line-2);border-radius:var(--radius-s);margin:8px 0}code.sub{font-size:11px;color:var(--fg-3)}details.doc{border:1px solid var(--line);border-radius:var(--radius);background:var(--bg-2);margin:0 0 10px}details.doc summary{list-style:none;cursor:pointer;padding:12px 16px;display:flex;gap:12px;align-items:baseline;flex-wrap:wrap}details.doc summary::-webkit-details-marker{display:none}details.doc summary:before{content:"›";color:var(--fg-3);font-size:18px;line-height:1;transition:transform .15s;display:inline-block}details.doc[open] summary:before{transform:rotate(90deg)}details.doc summary strong{font-weight:600}details.doc .body{padding:4px 16px 16px 40px;border-top:1px solid var(--line)}@media (max-width:860px){.shell{grid-template-columns:1fr}.side{position:static;height:auto;flex-direction:row;align-items:center;gap:12px;flex-wrap:wrap;padding:12px 14px}.brand{padding:0}.nav{flex-direction:row;flex-wrap:wrap}.nav .sep{display:none}.side-foot{margin:0 0 0 auto;border:0;padding:0}.side-foot .who code{display:none}main{padding:18px 16px 40px}}.filters{background:var(--bg-2);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px;margin:0 0 18px}.filters-main{display:flex;gap:10px;align-items:flex-end;flex-wrap:wrap}.filters-main input[type=search]{flex:1 1;min-width:260px}.filter-field{display:flex;flex-direction:column;gap:4px;font-size:11.5px;color:var(--fg-3)}.filter-field>span{letter-spacing:.04em}.filter-field input,.filter-field select{min-width:150px}.filters .clear{font-size:12.5px;color:var(--fg-3);align-self:center}.filters-more{margin-top:12px;border-top:1px solid var(--line);padding-top:10px}.filters-more summary{cursor:pointer;font-size:12.5px;color:var(--fg-2);list-style:none;display:inline-flex;align-items:center;gap:6px}.filters-more summary::-webkit-details-marker{display:none}.filters-more summary:before{content:"›";font-size:16px;color:var(--fg-3);transition:transform .15s;display:inline-block}.filters-more[open] summary:before{transform:rotate(90deg)}.filters-grid{display:flex;gap:14px;flex-wrap:wrap;align-items:flex-end;margin-top:12px}.range{display:inline-flex;align-items:center;gap:6px}.range input{width:96px;min-width:0}.filter-check{display:inline-flex;align-items:center;gap:6px;font-size:12.5px;color:var(--fg-2);padding-bottom:8px}.filter-check input{width:auto}.chips{display:flex;gap:6px;flex-wrap:wrap;margin-top:12px}input[type=date],input[type=number],input[type=search]{width:100%;font:inherit;color:var(--fg);padding:8px 11px;border:1px solid var(--line-2);border-radius:var(--radius-s);background:var(--bg-3);outline:none}input[type=date]:focus,input[type=number]:focus,input[type=search]:focus{border-color:var(--accent);box-shadow:var(--glow)}.pager{display:flex;gap:16px;align-items:center;justify-content:center;margin:16px 0 0;font-size:13px}.theme-switch{display:flex;gap:2px;padding:2px;border:1px solid var(--line);border-radius:999px;background:var(--bg-3);margin-top:10px}.theme-switch button{flex:1 1;display:inline-flex;align-items:center;justify-content:center;gap:5px;padding:5px 4px;border:0;background:transparent;color:var(--fg-3);border-radius:999px;font-size:11px;font-weight:600;cursor:pointer}.theme-switch button svg{width:13px;height:13px}.theme-switch button:hover{color:var(--fg);background:transparent}.theme-switch button[aria-pressed=true]{background:var(--bg-2);color:var(--fg);box-shadow:0 1px 2px rgba(0,0,0,.18)}.login-page{display:flex;align-items:center;justify-content:center;min-height:70vh;padding:24px 0}.login-page .card{width:100%;max-width:420px;margin:0}.login-head{display:flex;align-items:center;gap:10px;margin-bottom:4px}.login-head h2{margin:0;font-size:18px}.login-head svg{width:26px;height:26px}.login-form{display:flex;flex-direction:column;gap:6px;margin:18px 0 4px}.login-form label{font-size:12.5px;color:var(--fg-2);margin-top:8px}.login-form input{width:100%;font:inherit;color:var(--fg);padding:9px 11px;border:1px solid var(--line-2);border-radius:var(--radius-s);background:var(--bg-3);outline:none}.login-form input:focus{border-color:var(--accent);box-shadow:var(--glow)}.login-form button{margin-top:16px;background:var(--brand);border-color:transparent;color:var(--accent-fg);padding:9px 14px;font-weight:600}.login-form button:hover{filter:brightness(1.08);box-shadow:var(--glow)}.login-form button:disabled{opacity:.6;cursor:default;filter:none;box-shadow:none}.login-form .error,.login-note{margin-top:14px;font-size:12.5px}